Refund and Returns Policy

1. General Policy

At moneylife, we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a refund or return in accordance with the terms set out below.

2. Eligibility for Refunds and Returns

2.1. Time Frame

Requests for refunds or returns must be submitted within 30 days of the delivery date. Requests made after this period will not be eligible for a refund or exchange.

2.2. Condition of Items

Returned items must be in their original, unused condition, with all tags, packaging, and accessories included. Items that have been altered, damaged, or used will be refused.

2.3. Non‑Refundable Items

• Digital downloads or downloadable content
• Gift cards and vouchers
• Personalized or custom‑made products

3. Return Process

3.1. Initiating a Return

To start a return, contact our support team at [email protected] with the following information:

• Order number
• Reason for return
• Preferred resolution (refund or exchange)

3.2. Shipping the Return

Upon approval, you will receive a prepaid shipping label. Pack the item securely and attach the label. All return shipping costs are covered by moneylife, except for returns due to customer error (e.g., ordering the wrong size).

4. Refunds

4.1. Processing Time

Refunds are processed within 7 business days after we receive and inspect the returned item. The refund will be issued to the original payment method.

4.2. Partial Refunds

If the returned item is missing accessories or is not in its original condition, we may issue a partial refund at our discretion.

5. Exchanges

If you prefer an exchange for a different size, color, or product, please indicate this in your return request. Exchanges are subject to product availability.

6. User Responsibilities

• Provide accurate contact information when placing an order.
• Inspect the product upon receipt and report any issues within the specified time frame.
• Return items in their original condition and packaging.

7. Legal Disclaimers

moneylife reserves the right to modify this Refund and Returns Policy at any time without prior notice. This policy does not affect any statutory rights you may have under applicable consumer protection laws.

8. Contact Information

If you have any questions regarding this policy, please contact us:

• Email: [email protected]
• Phone: +1 (904) 568-3588
• Address: 5468 East 8th Court, Jacksonville, Florida 32289, United States